bd369's Privacy Policy & Data Protection

bd369 collects only the personal information necessary to provide our services, manage accounts, and meet legal obligations. Collecting unnecessary information is against our policy.

2.1 Information You Provide Directly

When you create an account or contact us, the following information may be collected:

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Valid email address and mobile number
• Bangladeshi National ID card or passport number (when identity verification is required)
• Payment information — necessary details related to bKash, Nagad, Rocket, or bank accounts
• Your chosen username and password (stored in encrypted form)

2.2 Information Collected Automatically

When you visit the bd369 platform, certain information is collected automatically through technical means:

• IP address and approximate geographic location
• Browser type, operating system, and device details
• Session duration, pages visited, and navigation history
• Data obtained through cookies and similar tracking technologies
• Gameplay history and betting patterns (for account security and responsible gaming)

2.3 Payment-Related Information

When you use our accepted payment methods in Bangladesh — bKash, Nagad, Rocket, and bank transfer — the necessary financial information is collected. This information is protected using industry-standard encryption and is never sold to third parties.

bd369 uses your personal information for specific and legitimate purposes. We never use your information for unrelated purposes.

• Account Management: Verifying your registration, keeping your account secure, and providing a personalised experience.
• Transaction Processing: Completing deposit and withdrawal requests accurately and promptly.
• Customer Support: Providing effective assistance in Bengali and English via 24/7 live chat and email.
• Security & Fraud Prevention: Detecting suspicious activity and keeping accounts protected.
• Responsible Gaming Policy Enforcement: Ensuring age verification and monitoring problematic gaming patterns.
• Legal Compliance: Meeting applicable legal obligations and responding to requests from regulatory authorities.
• Service Improvement: Using analytical data to improve platform experience and performance.
• Communications: Sending policy updates, important security notices, and account-related notifications.

bd369 gives the highest priority to the security of your personal information. We have implemented industry-standard technical and organisational safeguards.

4.1 Technical Safeguards

• All data transmissions are protected by SSL (Secure Sockets Layer) encryption.
• Sensitive information — especially passwords and financial details — is stored using industry-standard hashing and encryption methods.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are used to prevent unauthorised access.

4.2 Retention Period

We retain your information only for as long as it is needed. All information is kept while your account is active. After an account is closed, certain information may be retained for the applicable period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymised.

4.3 Response to a Data Breach

In the event of a data breach, bd369 will promptly notify affected users and take the necessary steps to minimise harm. Any security concerns can be reported directly to [email protected].

bd369 does not sell or commercially rent your personal information. However, information may be shared with third parties in specific circumstances:

• Payment Processors: Limited payment information is sent to bKash, Nagad, Rocket, and banks to complete transactions.
• Technology Partners: Technology service providers necessary for platform operations — who work under strict confidentiality agreements.
• Legal Obligations: In response to court orders, valid government requests, or lawful demands from law enforcement agencies.
• Fraud Prevention: With authorised agencies to assist in investigating financial crimes.

Outside the circumstances described above, your information will never be shared with third parties. All third parties who access our data are required to maintain security standards consistent with this Privacy Policy.

bd369 uses cookies and similar technologies to improve your browsing experience and keep the platform functioning correctly.

6.1 Cookies We Use

• Essential Cookies: Essential for the website's core functionality — such as maintaining login sessions. Without these, the site cannot function properly.
• Functionality Cookies: Used to remember your preferences — such as your language selection.
• Analytical Cookies: Used to monitor platform usage and help improve our services.
• Security Cookies: Help detect fraudulent activity and unauthorised access.

6.2 Managing Cookies

You can control or reject cookies by changing your browser settings. However, disabling essential cookies may affect some important functionality of bd369.

As a user of bd369, you have the following rights regarding your personal information. Contact our support team to exercise any of these rights.

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction or updating of any inaccurate information.
• Right to Erasure: In certain circumstances, you may request deletion of your personal information — though information required to meet legal obligations may be exempt.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be limited.
• Right to Object: You may object to your information being used for direct marketing purposes.
• Right to Portability: You may receive a copy of your personal information in a common digital format.

bd369 is an adult entertainment platform operated solely for individuals aged 21 and above. We never knowingly collect personal information from anyone under the age of 21.

If it comes to our attention that information has been collected from a minor, we will immediately delete that information and close the associated account. If you believe an underage person is using our platform, please contact us immediately.

bd369 may review and update this Privacy Policy from time to time. Changes to our services, technology, or legal requirements may make it necessary to revise the Policy.

When significant changes occur, we will notify users in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change.

If you continue using bd369 after the updated Policy takes effect, you will be considered to have agreed to those changes. If you do not agree with the changes, you may request to close your account.