bd369 Terms & Conditions

01 General Provisions

bd369 is an online entertainment platform that provides various gaming services for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bd369 and its users ("Members" or "Players").

By visiting the bd369 website, creating an account, or using any service, you are considered to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using bd369's services.

These Terms are available in both Bengali and English. In the event of any dispute or ambiguity, the Bengali version shall take precedence. bd369 reserves the right to modify these Terms at any time, with or without notice.

This platform operates entirely for entertainment purposes. Safe and responsible gaming is our priority. Only individuals aged 21 or older may use this platform.

02 Account Registration & Eligibility

2.1 Age Limit & Eligibility

To open an account and use services at bd369, you must meet the following conditions:

• You must be 21 years of age or older.
• You must provide genuine and accurate personal information.
• You must have a valid mobile banking or bank account registered in your own name.
• You are using this platform voluntarily and of your own decision.
• You are not currently enrolled in any self-exclusion program.

2.2 One Account Policy

Each individual may open only one account at bd369. Creating multiple accounts under the same person's name is strictly prohibited. Violating this rule will result in permanent closure of all associated accounts and funds may be forfeited.

2.3 Identity Verification

bd369 reserves the right to verify your identity and personal information at any time. Failure to provide the required documents for verification may result in temporary restrictions on your account. All information provided must be genuine and up to date.

03 Deposits & Withdrawals

3.1 Deposit Rules

The following approved methods must be used to deposit money at bd369: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

• Minimum deposit amount: ৳100 (per method).
• The deposit account must be registered in your own name.
• Deposits through third parties are strictly prohibited.
• After a successful deposit, the balance is generally updated instantly.

3.2 Withdrawal Rules

The following conditions apply to withdrawing winnings:

• Minimum withdrawal amount: ৳500.
• The withdrawal process generally takes between 15 minutes and 2 hours to complete.
• Withdrawals must be made through the same method used for the most recent deposit.
• Account verification must be fully completed before withdrawals.
• Withdrawals will not be processed if the wagering requirements of an active bonus have not been met.

3.3 Transaction Issues

If you experience a problem with any transaction, contact the bd369 support team immediately. If a dispute is not raised within 30 days from the transaction date, it will be considered settled.

04 Bonuses & Promotions

4.1 Welcome Bonus

New members at bd369 will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The bonus terms are as follows:

• Wagering requirement: 25 times the bonus amount.
• Example: ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000; wagering = ৳1,000 × 25 = ৳25,000 must be wagered.
• Higher deposit example: ৳18,000 deposit → ৳8,000 bonus → total balance ৳26,000.
• Wagering is calculated on the bonus amount only, not on the deposit and bonus combined.
• To claim the bonus, the deposit amount must be at least ৳100.

4.2 General Bonus Terms

The following general conditions apply to all bonuses and promotions:

• Each bonus may be claimed only once (unless otherwise stated).
• After claiming a bonus, the wagering requirement must be met within the specified time.
• If a bonus is withdrawn, the bonus balance and associated winnings will be forfeited.
• bd369 reserves the right to cancel a bonus if any abnormal betting pattern is detected.
• Bonus balance cannot be transferred to another account.

4.3 VIP Program

The bd369 VIP program has four tiers:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

VIP tier upgrades depend on the player's activity and the platform's assessment. Each tier comes with its own benefits and rewards.

05 Gaming Rules

All games at bd369 are conducted fairly and transparently. Each game provider's own rules apply, which can be found in the information section of the relevant game.

• Each game's result is independent and not dependent on previous results.
• bd369 does not interfere with game outcomes.
• If a game is interrupted mid-way due to a technical issue, it will be settled according to the relevant game provider's policy.
• bd369 reserves the right to void inconsistent or erroneous bets/results.
• For sports betting, results depend on the official announcement of the relevant sports authority.

Maintain responsibility while gaming. Refrain from placing bets beyond your means. Detailed guidelines are available on our Responsible Gaming page.

06 Account Security

It is your responsibility to ensure the security of your bd369 account. Please follow the guidelines below:

• Never share your login details (username and password) with anyone.
• Use a strong and unique password.
• Be cautious when logging in from public Wi-Fi.
• Always log out after using your account.
• If you suspect unauthorized access to your account, contact support immediately.

bd369 is not responsible for any loss resulting from sharing your account details with a third party. Please notify us immediately of any unusual activity on your account.

07 Prohibited Activities

The following activities are strictly prohibited at bd369 and may result in account termination:

• Creating or managing an account on behalf of a minor.
• Creating or managing multiple accounts.
• Attempting to abuse or manipulate the bonus system.
• Attempting to gain an advantage in games using software, bots, or automated systems.
• Intentionally exploiting technical errors on the platform.
• Depositing funds from illegal sources or using the platform for money laundering.
• Harassing, demeaning, or aggressive behavior toward other players or staff.
• Attempting to hack bd369's systems or steal data.

08 Limitation of Liability

bd369 is an entertainment platform and is not liable for the following:

• Financial loss resulting from gaming — gaming always carries financial risk.
• Game loss due to internet connection or device issues.
• Issues arising from third-party services (payment gateways, game providers).
• Service interruption during unexpected server downtime or technical outages.
• Unauthorized access to an account due to the user's own negligence.

bd369 always strives to operate a safe and reliable platform. Using SSL encryption and modern security technology, we keep your information and funds secure. Nevertheless, no platform can reduce technological risk to zero.

09 Account Suspension & Closure

9.1 Account Closure by bd369

bd369 may suspend or permanently close an account for any of the following reasons:

• Any violation of these Terms.
• Failure to provide account verification information.
• Suspicious financial activity.
• Evidence of fraudulent or illegal activity.
• User request (self-exclusion).

9.2 Account Closure by User

You can request to close your account at any time through our support team. Make sure to withdraw all valid balances before closing your account. Any active bonus will be cancelled at the time of account closure.

9.3 Self-Exclusion

If you are experiencing gambling-related problems, you can request self-exclusion. Once this request takes effect, access to your account will be blocked for a specified period. For more information, please visit our Responsible Gaming page.

10 Privacy & Data Protection

bd369 places the highest importance on protecting your personal information. We use SSL encryption and modern data security technology.

The information you provide will be used only for the following purposes:

• Account management and identity verification.
• Transaction processing.
• Providing support services.
• Relevant promotional communications (with your consent).
• Meeting legal and regulatory obligations.

We do not sell or rent your information to third parties. For our full privacy policy, please visit the Privacy Policy page.

11 Changes to Terms

bd369 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

For significant changes, bd369 will attempt to notify members via email or a notice on the platform. However, it is your responsibility to review the terms and conditions regularly. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Transactions and activities completed under a previous version of the terms and conditions will be governed by the terms in effect at that time.

12 Contact & Support

If you have any questions or disputes regarding these terms and conditions, please contact the bd369 support team:

• Live Chat: Available 24/7 — support in Bengali and English.
• Email: [email protected]

Our support team is ready to answer any of your questions in both Bengali and English. Any disputes will be resolved in an amicable manner.

Thank you for reading these terms and conditions. bd369 is committed to providing you with a safe, fair, and enjoyable entertainment experience.